Return / Repair Return Form Please complete the form below and email to returns@enablingdevices.com, fax to 914- 747-3480, or have it ready when you call us at 914-747-3070, x6.Is this a:(Required) Return Repair Item # and Description(Required)Reason for Return/Repair(Required)Order Number (on packing slip)(Required)Customer Number (on packing slip)(Required)Contact Name for Return(Required)CompanyAddress Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country Email(Required) Phone(Required)What is the best way to contact you? Email Phone IMPORTANT INFORMATION TO READ BEFORE SUBMITTING THIS FORM: Checking the batteries to make sure that they are fresh and properly installed can prevent 95% of all returns. We recommend alkaline batteries be used. Any of our products that have been switch-adapted will only work with “mono” adapters and will not work with "stereo" adapters. If you are having trouble with a product, please refer to the troubleshooting tips in your user's guide. REFUNDS/CREDITS You are entitled to a refund/company credit on most items (except where noted) within 30 days of delivery. Items being returned must be in new condition and unmarked. Any item that has been written on with permanent marker or has stickers/labels on it cannot be returned for a refund, a credit or an exchange. All original packaging, accessories and manuals must be included. Custom/Special orders or final sale items cannot be returned. Items that are non-returnable (these items are noted) can still be repaired. Items being returned in bulk (qty 10 or more) have a 20% re-stocking fee. DAMAGED/DEFECTIVE Please notify us within 10 days of receipt of any discrepancies, items damaged in shipping and/or faulty items. Free Technical Support is available by phone 800-832-8697 or email: customer_support@enablingdevices.com. We may be able to troubleshoot the problem and avoid having the item returned. PLEASE NOTE: There is a $35 (Domestic) and a $50 (International) diagnostic fee for each returned item found to be in good working order. Also, customers are responsible for return shipping costs if items are found to be in good working order, were ordered by the customer incorrectly, or if the item is not suitable. All items returned for credit/refund must be shipped to us unmarked and in original packaging.CAPTCHACommentsThis field is for validation purposes and should be left unchanged. Δ SharePinShare0 Shares
