Click here to download a copy of our Order Form
We cannot ship to a PO Box number. Shipping days do not include Saturdays and Sundays‚ only business days.
There is a 2PM EASTERN STANDARD TIME CUTOFF FOR PRIORITY ORDERS.
Enabling Devices is not responsible for customs fees and/or custom delays that may be imposed on non-U.S. orders. All orders using Consignee billing will be charged 6% of the total order (minimum charge of $5).
All items MUST have a Return Authorization Number before being sent back. You can obtain an RA# by calling us at 800-832-8697 X6 or email at firstname.lastname@example.org. If possible, please have your invoice number or customer number available, this will help to expedite the return process. To ensure efficient delivery, we suggest you send your return via a track able method.
Click here to view our Return and Warranty Policy
For assistance in selecting appropriate products or for troubleshooting a problem with your product, contact us at 800-832-8697 X7 or email at email@example.com.
Please check your batteries before calling. Make sure they are fresh and properly installed. We recommend that you use alkaline batteries. Each product has a User Guide. If you need a copy, go to the product page on the website and click on the “Download” tab. Please refer to the troubleshooting tips contained in the guide.
CATALOG SUBSCRIPTION CANCELLATION
To cancel your catalog subscription, please submit by fax (Attn: Marketing Dept.), email or phone detailed information from the back of your catalog: Customer number (e.g. ABC123), your Name and Address as it appears on the catalog. Be aware that it may take up to 2 months to cancel the subscription since our mailing lists are prepared a month or two before the catalogs are mailed. You can even attach an image of the back of the catalog and send it to us via fax or email!
Phone: 914-747-3070 or Fax: 914-747-3480
For assistance with payment and billing inquiries or to request a copy of an invoice, please contact Accounts Receivable at 800-832-8697 x312 or e-mail firstname.lastname@example.org.